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UK Credit and Collections Conference
A key theme at the 2017 event saw innovation and technology take centre stage, complemented by the biggest issue that continues to dominate our space – compliance. Technology has come a long way in a short space of time and we are using it more and more to create business efficiencies. With change happening so quickly, we will also be looking at best-practice in mitigating risk, and particularly the increasing need to protect businesses from the ongoing threat of cyber attacks.
Getting “back to business” was another key theme following a lengthy period dominated by industry regulatory change, while also looking at what is happening in the utility and alternative lending space and how their collections strategies are gearing up for the big market changes that have been predicted.
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3 / Admiral Group / Avon / Bain Capital Credit / Barclays / BDO / The Bradford Exchange / Brighthouse / British Gas / Capital One / Co-operative Bank / Deloitte LLP / eBay Inc / EDF Energy / Energy UK / Enova / Equifax / Experian / First Utility / The Funding Circle / GBG Plc / Grosvenor Services Group Ltd / Harrington Brooks / Hastings Direct / hlw Keeble Hawson LLP / Honda Financial Europe Plc / HSBC / JP Morgan / KPMG / Lloyds / Maclay Murray & Spens LLP / MBNA / Nationwide Building Society / NewDay / Next Plc / Oakbrook Finance / Opus Energy / PwC / QDR Solicitors / RBS / Sainsbury’s Bank / Santander / Scottish Power / Severn Trent / Shop Direct / Southern Water / Student Loans Company / Tesco Mobile / Uncle Buck Finance LLP / United Utilities / Vanquish Bank / Veale Wasbrough Vizards LLP / Vodafone
*Includes attendees to the CSA Annual Conference, renamed UKCCC in 2015
“The Conference was very well crafted with some excellent streams and content. The venue was an inspired choice and all those I spoke to on the day and evening had nothing but praise for the same”
“I enjoyed the whole day enormously and, thanks to your expert briefing, know more about the credit industry than I could have imagined. It was a real eye-opener. I suspect that I’m not alone in having had a somewhat cock-eyed view of what your industry is all about.”
The customer experience presentations were of great value and fitted the theme of the mornings debate very well, I have brought back a lot from it.